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PBM Technical Services, Ditchling, Hassocks

As of January 2017 PBM Technical services was taken over by Richard and Sarah Ellis.

Chris Uridge no longer has any relations with PBM and I wish the new owners all the best with their new venture.

This is an archived post and my experience with this company is with the old ownership.

If you’re in a rush, here are the Top 5 reasons to avoid the PBM Technical garage:
• I was charged for car repair services that don’t exist (confirmed by Volkswagen)
• I was charged for unnecessary parts, without explanation (confirmed by another auto mechanic)
• PBM Technical disconnected my car alarm unnecessarily, and refused to help me reconnect it
• PBM Technical kept my car for two weeks over the agreed repair time
• The problem with my car was repaired in only five minutes (by another garage)

If you need a car repair garage in Brighton, don’t choose PBM Technical. Here’s the link to a new Google results page for “brighton car garage”. If you’d like to use the RAC auto mechanic who fixed the problems with my car in just five minutes (which PBM Technical couldn’t in four weeks), I recommend signing up to the RAC’s roadside assistance.

PBM Technical Services are with out a doubt the worst and most unprofessional garage I have ever used.
I recommend that if you are considering using them you stay very clear and hope you have the time to read the following:

Well my saga finally ended. The joys of meeting Chris and his company PBM Technical Services in Ditchling was not the most pleasant part in my automotive life.

The tale started when my Volkswagen Golf decided to intermittently cut out. I looked up a Bosch diagnostic centre near to where I live in Brighton and they were the first people I phoned.

I explained to Chris on the phone that my car would seem to randomly cut out and sometimes start straight back up other times I would have to wait 15-20 minutes for the engine to cool until I could restart it.

At this point my car had never had any other starting problems or any faults at all with the Clifford alarm system which was fitted.
So my car went into PBM Technical Services on Tuesday 21st June yes nearly a year ago! And I was told that my car would be ready for collection on by Friday the 24th June at the latest. After numerous phone calls and various excuses my car was finally completed on the 6th July which was almost two weeks after the agreed date.

It wasn’t the time issue which I was unhappy with basically I’m almost certain I was fiddled out of hard earned money!
The day after I took my car into the garage I received a phone call from Chris at PBM Technical Services to explain that my car won’t turn over. I was perplexed by this as this had never happened before. Instantly the first thing I thought was that maybe they were not disarming my alarm properly but as I was at work I was unable to go down. Later that day I received another phone call from Chris at PBM Technical Services to explain that they had bypassed my ignition switch and the fault was still there and he told me that the fault is without a doubt a problem with my alarm system. I was still very sceptical as Clifford make the worlds best car alarms and having not had any other problems with it before seemed extremely unlikely. I argued this with Chris on the phone where he finally convinced me yes it must be a fault with my alarm and I agreed to have it removed.

Later on that day I received another call from Chris at PBM Technical Services asking me to bring down my second set of keys as they said that they had tested my key and it was giving low signal strength, and finally this is the reason why my car isn’t working.
When I went to PBM Technical Services I tried to start my car myself. The lights on the dash turned on but the starter motor didn’t spin when I turned the key. Then Chris from PBM Technical Services came out to see me. I pressed the button on the alarm system to check that it was working and Chris then told me that it was still disconnected.

They had incorrectly diagnosed the fault!

After speaking to Chris again at PBM Technical Services he told me that they had traced the fault to the immobiliser and my car would have to go to Volkswagen to get the keys and immobiliser reprogrammed, to which I had to agree to.

Then they and incorrectly diagnosed the fault again!

As I received another call from Chris at PBM Technical Services where they then confirmed to me that it was the crank position sensor which was at fault and it would cost be around £130 +vat. I was at this point getting extremely annoyed with this garage but they kept assuring me that this would fix the problem so stupidly agreed for them to change the part.

I picked the car up and paid the cost of the repair unhappily as I felt that I had been ripped off and they had never reconnected my alarm AND they had only one of my two car keys reprogrammed which meant the other key wouldn’t work. Which meant that I had to go back to the Volkswagen garage, to get my keys reprogrammed again. I asked for the parts that they had replaced where I was told that they had been thrown and if I wanted them I should have asked for them when I brought the car in.

Later that day I drove to the petrol station and filled my car up. After I came out from paying I tried to start my car and it wouldn’t start. It had exactly the same fault where the dash lights came on but the starter motor wouldn’t turn over.

PBM Technical Services were shut so I phoned the RAC. When Mr Baker from the RAC arrived I explained the problems I’ve had with the garage and my car. It took him 5 minutes to diagnose the fault. There was a loose connection to the solenoid on the starter motor. (There was a metal securing clip missing, which caused a broken connection even though the connector was still on the fitting)

From what I had explained Mr Baker believed that this problem had been there the whole time and he believed that PBM Technical Services had overlooked this fault. I showed Mr Baker the receipt which was still in my car. Then I realised that I had also been charged for a new ignition switch which was not needed nor ever explained to me AND also for an ECU relay for which Mr Baker couldn’t explain why it would have been needed!

From here on I knew for a FACT that I must have been ripped off.

The next morning I spoke to Chris at PBM Technical Services to tell him of my scenario about this broken connector. Chris explained to me that he knew about this fault the whole time. To which I obviously asked why he didn’t fix it to which he replied he didn’t think it was necessary and wouldn’t do anything further to help me and refused to rewire my alarm.

Since speaking to the RAC’s legal advice department they informed me that PBM Technical Services are legally bound to reconnect my alarm.
From getting my keys reprogrammed have learned from a man called Vernon at Volkswagen that there is no way to test signal strength on the keys, and if the keys or immobiliser weren’t working the car would still start up but would just cut out.

From speaking to the RAC and Volkswagen I have learned that it was most probable that the fault with the connector on the solenoid was the cause of my car not starting and that the connector may have been knocked whilst they were checking my car.

Thus my conclusion was that the following faults were incorrectly diagnosed.

1. The alarm system was fully functional and this PBM Technical Services should have to reconnect it. I was told by Huets at no point did the alarm need to be removed as they can simply be bypassed and all garages should know how.

2. I should not have to pay for the new ignition switch, column sleeve or fitting. As the ignition switch was not at fault as Chris from PBM Technical Services said he had bypassed this and was still having the same fault.

3. The keys or immobiliser were not at fault as according to Volkswagen my car would have still started up even if either the keys or immobiliser were faulty, but the car would cut out in about 5 seconds. Therefore I shouldn’t have to pay for the transport to Volkswagen nor the immobiliser reprogramming or labour incurred by PBM Technical Services for this.

4. The ECU control relay was changed on my car without my consent and PBM Technical Services could give no reason as to why.

The £595 invoice I was disputing £258.59 of it, after speaking to Chris at PBM Technical Services he told me where to go. I was extremely annoyed by this and decided that I would let it go and take it as a lesson on dealing with dodgy garages

*** Recently ***

Coming home from London the other day my car broke down and the RAC came out and diagnosed the fault with the crank position sensor. I told the mechanic that this had only recently been changed where he told me that was extremely unlikely as it had disintegrated and was in bits and he was more than definite that it was the original one fitted to my car in 1997!

Obviously this happening and PBM Technical Services most likely lying about changing my crank position sensor I decided that I would go down and give Chris at PBM Technical Services a visit.

I took him the report from the RAC and the receipt of the new part and after a lot of negotiation he said he would refund me the money for the crank position sensor and wire up my alarm again. This I was moderately pleased with considering what had happened previously and his unwilling to help.

I booked my car in with PBM Technical Services and left it with them for the day. I went back to pick it up and Chris explained to me that they couldn’t rewire it as they didn’t know how! I asked them why they didn’t mark the cables so they knew how to wire it back up again and he couldn’t give an answer. Chris agreed to pay towards getting the alarm rewired.

I spoke to Huets in Worthing and they explained that it could cost between £60-300 to get fixed. I spoke to Chris at PBM Technical Services and he said he would only pay £60 towards it but may reconsider depending on the final bill.

After getting my car fixed from Huets it came to £105 which wasn’t too bad considering their estimate. I was told by Huets that they couldn’t believe a garage would disconnect it, and especially not mark the cables to rewire it!

I went back to PBM Technical Services to see Chris to get my money back where he told me he would only pay for the alarm and would not pay for the crank position sensor! wtf!

I told him that he had agreed to this earlier where he told me he had changed his mind. I asked him again if he would reconsider as I didn’t want the hassle in going to court over this and he told me to basically f**k off. I said I had independent reports to show that PBM Technical Services are at fault and would happily let our judicial system sort this out for me.

By that afternoon I received a call from PBM Technical Services explaining that they had reconsidered and would pay me for the alarm and the price I paid for the crank position sensor. Now even though I brought the crank position sensor for £50 less than they charged me I agreed to this so as not to have to go to court.

And the most humorous part of all of this after picking the money up of Chris at PBM Technical Services he said to I presume I haven’t got to tell you to never come back!

This shows you just how unprofessional PBM Technical Services are and I would strongly recommend that no one uses this garage and would tell the same to anyone they know who may consider taking there car there.

After writing this I now wish that I had taken PBM Technical Services to court and made sure that no one else would get ripped off like I had.
I’m going to leave you with a good saying from Mark Twain which I feel is very apt in this Blog.

“I am sorry to write such a long letter. I didn’t have time to write a short one.”

Just in case any one would like to send them some hate mail or would like to trust them in randomly changing things on your car to hope that it fixes it.

PBM Technical Services

Telephone: 01444 242600
Address: Unit 17/Ditchling Common, Ditchling, Hassocks, BN6 8SG

There Are 54 Responses So Far. »

  1. We have had very similar dealings with Chris at PBM. Our relationship finally ended when a friend of ours, who is the principal at a major Mecedes dealership, found both front suspension springs sheered just after PBM had the car for MOT, something that would be a instant fail – and very dangerous. He brought me though to the workshop where the carhad just gone on the ramp to show me. Also other major repairs that had been quoted by Chris only needed far smaller parts to repair – a difference of thousands of pounds. Needless to say we had the repairs done with Mercedes & after showing Chris the old springs, we never went back.

  2. We have had very similar dealings with Chris at PBM. Our relationship finally ended when a friend of ours, who is the principal at a major Mecedes dealership, found both front suspension springs sheered just after PBM had the car for MOT, something that would be a instant fail – and very dangerous. He brought me though to the workshop where the carhad just gone on the ramp to show me. Also other major repairs that had been quoted by Chris only needed far smaller parts to repair – a difference of thousands of pounds. Needless to say we had the repairs done with Mercedes & after showing Chris the old springs, we never went back.

  3. Having used Chris at PBM since 1973 for all my cars,and those of my family,I am amazed at the above comments. On querying the above with Chris I have discovered that there are two sides to every situation. The reason I have used Chris for so long and recommended him to so many people is simply that he is a charming and HONEST person. I suggest anyone who is put off by Alexi’s comments should ask Chris for his side.

  4. Having used Chris at PBM since 1973 for all my cars,and those of my family,I am amazed at the above comments. On querying the above with Chris I have discovered that there are two sides to every situation. The reason I have used Chris for so long and recommended him to so many people is simply that he is a charming and HONEST person. I suggest anyone who is put off by Alexi’s comments should ask Chris for his side.

  5. Hey there sorry to hear about your nightmare i would just like to add something about clifford, clifford alarms are the best but the clifford retailers ummm, I purchased my clifford alarm from GAP SECURITY online i have had a CLIFFORD CONCEPT 650 for 18 months and have had a little trouble with it not working now and then, i called GAP SECURITY for help and they told me i was out of warranty, even though it came with a LIFETIME WARRANTY they said its all in thge terms and conditions even though i didnt get one, they said because i didnt get my alarm serviced yearly by them the LIFETIME COVER WAS VOID, i asked how much is a service haha £150.00 a yr, I got ahold of a friends terms and conditions and it says we recomend you get the alarm checked yearly to make sure all is well and that there may be a small charge for this that would be the £150.00 haha, so i called an othere clifford rewtailer in chester there is only one there and they charge £35.00 pounds per year anyhow buy a clifford alarm they are amazing and worth the 5 to 6 hundred pounds

    JUST DONT BUY OF GAP SECURITY UNLESS YOU WANT TO OVER PAY FOR YEARLY CHECKUPS.

    BEWARE

  6. Hey there sorry to hear about your nightmare i would just like to add something about clifford, clifford alarms are the best but the clifford retailers ummm, I purchased my clifford alarm from GAP SECURITY online i have had a CLIFFORD CONCEPT 650 for 18 months and have had a little trouble with it not working now and then, i called GAP SECURITY for help and they told me i was out of warranty, even though it came with a LIFETIME WARRANTY they said its all in thge terms and conditions even though i didnt get one, they said because i didnt get my alarm serviced yearly by them the LIFETIME COVER WAS VOID, i asked how much is a service haha £150.00 a yr, I got ahold of a friends terms and conditions and it says we recomend you get the alarm checked yearly to make sure all is well and that there may be a small charge for this that would be the £150.00 haha, so i called an othere clifford rewtailer in chester there is only one there and they charge £35.00 pounds per year anyhow buy a clifford alarm they are amazing and worth the 5 to 6 hundred pounds

    JUST DONT BUY OF GAP SECURITY UNLESS YOU WANT TO OVER PAY FOR YEARLY CHECKUPS.

    BEWARE

  7. Having read the above I would like to say that Chris is a very well respected vehicle technician,both inside and out of the local motor trade.I have used and recommended him many times and have always had first class service,so, to read something this character deforming is somewhat of a shock.I am not going to say the above alleged incident is not without basis,but it must have been exaggerated somewhat.I have come across many breakdown organisation staff in my line of work and have found their diagnostics of even simple faults rather amusing to say the least !I will also add Clifford alarms do have faults,as will any ageing piece of electrical equipment and will depend heavily on its original instillation quality,so it could well have had a fault as they cut out the starter circuit.Whilst I am writing this I will comment on the Mercedes Benz spring incident,if the springs were broken after M.O.T testing why did the owner not contact V.O.S.A? I find it interesting no time scale was quoted and the state of the roads today would be able to damage suspension springs,just ask a motor factor how much suspension spring sales have risen in the past ten years.I too will leave you with a nice saying “Never let the facts get in the way of a good story”.

  8. Having read the above I would like to say that Chris is a very well respected vehicle technician,both inside and out of the local motor trade.I have used and recommended him many times and have always had first class service,so, to read something this character deforming is somewhat of a shock.I am not going to say the above alleged incident is not without basis,but it must have been exaggerated somewhat.I have come across many breakdown organisation staff in my line of work and have found their diagnostics of even simple faults rather amusing to say the least !I will also add Clifford alarms do have faults,as will any ageing piece of electrical equipment and will depend heavily on its original instillation quality,so it could well have had a fault as they cut out the starter circuit.Whilst I am writing this I will comment on the Mercedes Benz spring incident,if the springs were broken after M.O.T testing why did the owner not contact V.O.S.A? I find it interesting no time scale was quoted and the state of the roads today would be able to damage suspension springs,just ask a motor factor how much suspension spring sales have risen in the past ten years.I too will leave you with a nice saying “Never let the facts get in the way of a good story”.

  9. Hi i’m glad it wasn’t just me who recieved hurrendous service! Well not that i’m glad, but just that there is actually someone where i can recommmend any potential customers not to use them!!!

    I had a similar experience where several other parts were replaced which had no possible link to the cause… when i asked for the old parts they had mysteriously been thrown. I could bet money that these parts were never replaced!

    A long argument later still never got me anywhere with them, one extremely hacked off customer… i’m surpised there are any positive comments about this place! Or maybe its PBM adding them? Should’nt you moderate your blog mate?

  10. Hi i’m glad it wasn’t just me who recieved hurrendous service! Well not that i’m glad, but just that there is actually someone where i can recommmend any potential customers not to use them!!!

    I had a similar experience where several other parts were replaced which had no possible link to the cause… when i asked for the old parts they had mysteriously been thrown. I could bet money that these parts were never replaced!

    A long argument later still never got me anywhere with them, one extremely hacked off customer… i’m surpised there are any positive comments about this place! Or maybe its PBM adding them? Should’nt you moderate your blog mate?

  11. Brilliant!! I just bought a car that has all of its service history from PBM…. It’s for sale now:)

  12. Brilliant!! I just bought a car that has all of its service history from PBM…. It’s for sale now:)

  13. Hello, I’ve heard about bad service from PBM and would never use them.

    But just to add a bit about sensors. I have just had the crank sensor go on my 1992 Golf VR6 and was quoted £65 plus vat and £85 plus vat for it.

    However with the power of Google and http://www.crankshaftsensors.co.uk I got one for £30 plus vat and it was in my hands by 8am the following day!!!! FANTASTIC

  14. Hello, I’ve heard about bad service from PBM and would never use them.

    But just to add a bit about sensors. I have just had the crank sensor go on my 1992 Golf VR6 and was quoted £65 plus vat and £85 plus vat for it.

    However with the power of Google and http://www.crankshaftsensors.co.uk I got one for £30 plus vat and it was in my hands by 8am the following day!!!! FANTASTIC

  15. I have used PBM for many years, for my 1990 Merc S class. I have complete confidence in Chris and his team. Perhaps communication, on both sides, comes in there somewhere?

    Of course mistakes in diagnostics can and do happen. My 2004 Renault Espace recently spent 4 weeks, over a period of 4 months and 5 visits!!, at the main Renault dealer before a fault was finally traced to a part costing £57. This was after having spent some £600 (after a reasonable contribution from Renault) on other parts that presumably weren’t needed at all!! Despite manufacturers protestations regarding the wonders of technology, it often needs a fair dose of “trial and error” to fix something as complex as a modern car.

  16. I have used PBM for many years, for my 1990 Merc S class. I have complete confidence in Chris and his team. Perhaps communication, on both sides, comes in there somewhere?

    Of course mistakes in diagnostics can and do happen. My 2004 Renault Espace recently spent 4 weeks, over a period of 4 months and 5 visits!!, at the main Renault dealer before a fault was finally traced to a part costing £57. This was after having spent some £600 (after a reasonable contribution from Renault) on other parts that presumably weren’t needed at all!! Despite manufacturers protestations regarding the wonders of technology, it often needs a fair dose of “trial and error” to fix something as complex as a modern car.

  17. It sounds like a dog of a car in the first place………… Chris is the best in the business, end of

  18. It sounds like a dog of a car in the first place………… Chris is the best in the business, end of

  19. Sounds like a cunt.

  20. Sounds like a cunt.

  21. @Ross. I’m completely happy for people to debate/discuss my and their opinion here. That’s what blogs are for. This is the first time I have commented here as your comment amused me.

    I’m curious as to what car you must drive, as as far as I am concerned Golf GTIs are nice cars.

    Anyway, what reference does your opinion on the conditon/model/make of my car in anyway reflect on the poor workmanship of PBM Technical Services?

    @Jye Smith. Harsh, but indeed I thought the same thing at the time.

  22. @Ross. I’m completely happy for people to debate/discuss my and their opinion here. That’s what blogs are for. This is the first time I have commented here as your comment amused me.

    I’m curious as to what car you must drive, as as far as I am concerned Golf GTIs are nice cars.

    Anyway, what reference does your opinion on the conditon/model/make of my car in anyway reflect on the poor workmanship of PBM Technical Services?

    @Jye Smith. Harsh, but indeed I thought the same thing at the time.

  23. @Alex,

    The reason for the comment was for 2 reasons

    1)99% of people NEVER have any problems with Chris at PBM Technical Services, as he is both professional and polite, (and indeed a lot of his customer are other garages who cant solve problems, he can)

    2)What gives you the right to just put your side of the story on this?……. (everyone knows there are two sides,as indeed people have commentned)

    (FYG I have had GTI’s. Porsche’s BMW etc all looked after by Chris)

    P.S. If it was “new” why not take it back to the dealer?
    P.S.S Well done for calling me a c..t, sums it up for me really.

  24. @Alex,

    The reason for the comment was for 2 reasons

    1)99% of people NEVER have any problems with Chris at PBM Technical Services, as he is both professional and polite, (and indeed a lot of his customer are other garages who cant solve problems, he can)

    2)What gives you the right to just put your side of the story on this?……. (everyone knows there are two sides,as indeed people have commentned)

    (FYG I have had GTI’s. Porsche’s BMW etc all looked after by Chris)

    P.S. If it was “new” why not take it back to the dealer?
    P.S.S Well done for calling me a c..t, sums it up for me really.

  25. @ Jye, I see your in Oz, that would explain the abuse. One question, what the f..k do you know about PBM sport????? And why call me a c..t?

  26. @ Jye, I see your in Oz, that would explain the abuse. One question, what the f..k do you know about PBM sport????? And why call me a c..t?

  27. Re to point 2: it’s his blog mate.

    Explain the abuse? I’ll make a note here you think that of everyone in Oz. Hope they don’t have a problem with you generalising negativity to an entire nation of people. Will do wonders for your already exceptional reputation. Especially to retort with ‘abuse’.

    But I didn’t actual infer the comment towards you? It was in response to the blog post? But that’s comprehension for you.

  28. Re to point 2: it’s his blog mate.

    Explain the abuse? I’ll make a note here you think that of everyone in Oz. Hope they don’t have a problem with you generalising negativity to an entire nation of people. Will do wonders for your already exceptional reputation. Especially to retort with ‘abuse’.

    But I didn’t actual infer the comment towards you? It was in response to the blog post? But that’s comprehension for you.

  29. @Jye,

    Wrong, again……… for your info mate, I used to live/work in Oz and its the best country I have ever been to.

    What I meant was your 12,000 miles away and doubt you have any thing constructive to say about a garage/person you no nothing about, and you start calling people c..ts, it has nothing to do with your country. Thats comprehension for you.

  30. @Jye,

    Wrong, again……… for your info mate, I used to live/work in Oz and its the best country I have ever been to.

    What I meant was your 12,000 miles away and doubt you have any thing constructive to say about a garage/person you no nothing about, and you start calling people c..ts, it has nothing to do with your country. Thats comprehension for you.

  31. This is getting a little personal and to be honest as soon as someone resorts to using 4 letter words they have lost their argument anyway.

    This experience and the garage is one customer for all we know everyone else that goes there may be perfectly happy with the service they get.

  32. This is getting a little personal and to be honest as soon as someone resorts to using 4 letter words they have lost their argument anyway.

    This experience and the garage is one customer for all we know everyone else that goes there may be perfectly happy with the service they get.

  33. So you concede it’s his blog?

    Oh, well you should write what you mean. That’s much clearer. Shame you just didn’t do that the first time.

    Thanks for the update on my info, mate. I’ll note that down with your well resourced 99% stat, and understanding of space and authorship.

  34. So you concede it’s his blog?

    Oh, well you should write what you mean. That’s much clearer. Shame you just didn’t do that the first time.

    Thanks for the update on my info, mate. I’ll note that down with your well resourced 99% stat, and understanding of space and authorship.

  35. @ B&B Blackpool,

    Agreed, cant be bothered with people who start a debate by calling people that. The real issue for me is that as soon as you google PBM this man’s comments come up. I think thats unfair on PBM, as its one sided story.

    Why not remove it and move on?

  36. @ B&B Blackpool,

    Agreed, cant be bothered with people who start a debate by calling people that. The real issue for me is that as soon as you google PBM this man’s comments come up. I think thats unfair on PBM, as its one sided story.

    Why not remove it and move on?

  37. Well you certainly could be bothered 4 times so far, so I think we’ll see you again no doubt. But it’s cool if you want to take the moral high ground now.

    Why would anyone remove it? It’s his opinion and it hasn’t changed.

    The post gets so much attention from people as kind as your self, whom continually revisit.

  38. Well you certainly could be bothered 4 times so far, so I think we’ll see you again no doubt. But it’s cool if you want to take the moral high ground now.

    Why would anyone remove it? It’s his opinion and it hasn’t changed.

    The post gets so much attention from people as kind as your self, whom continually revisit.

  39. @ jye,

    You right, got me again……….. its because I find you very funny and your comments amuse me no end.Thank you for the entertainment.

    (are you going to make a “note” of that?)

  40. @ jye,

    You right, got me again……….. its because I find you very funny and your comments amuse me no end.Thank you for the entertainment.

    (are you going to make a “note” of that?)

  41. Hehe 🙂 That is gold. Sure, why not? In fact, I’m fairly sure I’ll make the note right here:

    Dear Diary,

    Ross commented again; too funny – will need to work out what to say next to keep him coming back. I’m not sure why he used inverted comments around the word note though? Rather odd if you ask me. Must be trying to keep up with the kids these days with their LOLs. I wonder if he is this nice IRL?

    Oh well, he keeps commenting and the world keeps turning.

  42. Hehe 🙂 That is gold. Sure, why not? In fact, I’m fairly sure I’ll make the note right here:

    Dear Diary,

    Ross commented again; too funny – will need to work out what to say next to keep him coming back. I’m not sure why he used inverted comments around the word note though? Rather odd if you ask me. Must be trying to keep up with the kids these days with their LOLs. I wonder if he is this nice IRL?

    Oh well, he keeps commenting and the world keeps turning.

  43. Glad to see you two have ironed out your differences..

  44. Glad to see you two have ironed out your differences..

  45. Interesting blog. Only thing I can add is that I have used PBm sports for both BMW & Porche cars.

    I will be calling him today to see if he can help me out with my Lotus which I managed to stuff up driving to France over Christmas! Why, because for over 5 years he dealt honestly & fairly with me, the cars where maintained superbly.

    Whenever I asked him to perform work, he was honest enough to say whether he could or whether the car was not one he could honestly maintain.

  46. Interesting blog. Only thing I can add is that I have used PBm sports for both BMW & Porche cars.

    I will be calling him today to see if he can help me out with my Lotus which I managed to stuff up driving to France over Christmas! Why, because for over 5 years he dealt honestly & fairly with me, the cars where maintained superbly.

    Whenever I asked him to perform work, he was honest enough to say whether he could or whether the car was not one he could honestly maintain.

  47. I was recommeded this garage by someone off a forum but after a quick Google I dont think I will bother. There is something quite “simular” in terms of writing style and tone in all the positive comments – possibily written by the same person – just a suggestion.

    As for Alex writing this blog; hes perfectly entitled too tell his side of the story. From what Alex’s blog says; if Chris from PBM wants to have his side heard then he should put a post up and defend his reputation.

  48. I was recommeded this garage by someone off a forum but after a quick Google I dont think I will bother. There is something quite “simular” in terms of writing style and tone in all the positive comments – possibily written by the same person – just a suggestion.

    As for Alex writing this blog; hes perfectly entitled too tell his side of the story. From what Alex’s blog says; if Chris from PBM wants to have his side heard then he should put a post up and defend his reputation.

  49. Chris at PBM has a waiting list of regular customers booking in for repairs or sevicing such as myself. Always a good and polite service. Lts see if you add this to your outdated feedback.

  50. Chris at PBM has a waiting list of regular customers booking in for repairs or sevicing such as myself. Always a good and polite service. Lts see if you add this to your outdated feedback.

  51. if that was my car i would have broke the cunts legs. sounds like a right twat who dont give a fuck about peoples cars. saying he has done a job when he knows full well he ent touched it as for the alarm wtf dont touch something u cant fix bunch of pricks end of

  52. if that was my car i would have broke the cunts legs. sounds like a right twat who dont give a fuck about peoples cars. saying he has done a job when he knows full well he ent touched it as for the alarm wtf dont touch something u cant fix bunch of pricks end of

  53. Wow… what is this all about? Most of the people commenting here would be far better off if they stopped wasting time throwing insults at each other and went back to school to learn how to spell and punctuate!

  54. Hello Alex
    We are the new owners of PBM Technical Services Ltd.
    We took over the business in Jan 2017 and note your comments and issues with the previous owner, Mr Chris Uridge who no longer has any connection with our business.
    Whilst we can understand the original frustrations leading to the initial blog entry we would ask that perhaps you could see your way to remove it now. We realise the intention was to highlight your disappointing experience and it has probably influenced potential customers. We do not feel able to comment on your issue as it appears to have been more than 10 years ago apart from saying that we intend to provide a more positive customer experience and endeavour to keep customers informed / updated with the progress of their car repair/service.
    The business is now a registered company and ownership details can be verified online.
    Your help with this would be greatly appreciated

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